Chapter 14
Practical Application of Lean Six Sigma: Indirect Expenses
The following exercise, a hypothetical conversation between Bill Carreira and Bill Trudell, is meant to provide you, the reader, with answers to some of your basic questions about Lean Six Sigma and to demonstrate some practical applications of the principles involved.
Bill Carreira: So, Bill, you really think anyone or any organization can do Lean Six Sigma?
Bill Trudell: Absolutely.
Bill C.: Well it seems like every time I peek into a Lean Six Sigma or Six Sigma book it looks like a bunch of statistical equations that are over most people’s heads, and that includes mine. How ...
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