Lean Six Sigma for the Office, 2nd Edition

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Project Identification

Overview

In business, improving financial and operational metrics requires bringing people and resources together to identify and execute projects. These projects should have clear objectives of the types of work that need to be done and how work activities should be organized and assigned to team members. The organization of work is done by identifying the list of sequenced activities and creating a project plan that describes these activities in terms of resource requirements and schedule. They have a time duration and resource requirements, as well as an expected outcome when an activity is complete. Work activities that are also called operations are broken down into lower level work tasks that reside within ...