Chapter 16 Leadership Challenge

DOI: 10.4324/9781003397649-19

Spending time educating the workforce on how to engage in process improvement has extreme merit. However, strong leadership is necessary for the best intentions to stay within the goal.

Leadership is critical to any successful project, and Lean Six Sigma projects are no different. Knowing how to effectively lead a Lean Six Sigma initiative is essential to ensuring the project’s success and achieving the desired outcomes.

Even using the Define–Measure–Analyze–Improve–Control (DMAIC) model as a construct, strong leadership is needed in the areas of:

  • Defining the project
  • Building the team
  • Creating and executing the project plan
  • Evaluating the success of the project plan

In defining ...

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