In This Chapter
Understanding the importance of leadership
Getting started and considering organisational size
Looking at the role of the deployment programme manager
Appointing a project champion
This chapter is about making Lean Six Sigma happen by leading its deployment from different levels. The key to successful deployment is the organisation’s leadership and management. They have to be actively involved and must be seen to be leading and supporting the approach. ‘Follow me, I’m right behind you’ simply isn’t good enough. Having the top-level executives in the organisation fully behind the approach makes it stand a much better chance of success. Leadership doesn’t just come from the top, though. In this chapter, we look at the different roles needed to create an effective deployment programme.
Successful deployment involves: