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Lean Six Sigma For Dummies by Martin Brenig-Jones, John Morgan

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Chapter 17

Ensuring Everyday Operational Excellence

In This Chapter

arrow Using the Lean Six Sigma toolkit in the day-to-day work

arrow Understanding the role of the manager

arrow Embedding continuous improvement into the organisation’s DNA

Lean Six Sigma isn’t just about DMAIC and DMADV projects. The principles, concepts and tools also provide a framework for operational excellence to become a reality in everyday life. Managers and team leaders need to run their processes and activities effectively and efficiently. They need to understand that their role is to work on their processes with the people involved in those processes in order to find ways of continuously improving performance.

This chapter looks at how to achieve a well-managed process and in doing so ensure the principles, concepts, tools and techniques of Lean Six Sigma become common language in an organisation.

Making Everyday Operational Excellence a Reality

Everyday Operational Excellence is achieved by ensuring managers have a clear understanding of their role and how Lean Six Sigma can help them provide a more effective and efficient way of running their area of responsibility. The details of this approach are taught and practised ...

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