Chapter 5. Troubleshooting users and groups
Troubleshooting—every administrator’s favorite activity. It’s late in the afternoon, you want to go home, and the phone rings. It’s the boss. A VIP can’t log on to the network—and it’s your fault (we know you didn’t do it, but administrators are always blamed). How are you going to fix the problem?
That’s where this chapter will help you: by teaching you how to troubleshoot the common AD-related problems for users and groups.
User- and group-related issues usually manifest as the user being unable to log on or access resources such as email, a file share, an application, or a printer. The most common problems are
- The user’s password has expired.
- The user has forgotten the password and it needs ...
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