Chapter 21. Performance and health checklist

In this chapter, I’ll give you a checklist of performance and health items that may come in handy when you’re blindsided with a vague complaint about the network being slow. Even if the complaint comes from just one user, you’d be remiss not to tentatively investigate. This checklist will give you some clues as to whether you need to eliminate the network as a problem or investigate further. I emphasize that this checklist is not a troubleshooting guide. It’s only going to tell you if there’s a problem—not necessarily what that problem is or how to fix it.

In addition to providing a checklist, I’ll show you how to check each item. Some of this you’ve seen before, and some of it will be new. Keep in ...

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