Understanding Servant Leadership

C: That’s what Servant Leadership is all about. So it makes me sad when people hear the term Servant Leadership and, as you have said, they think you’re talking about la-la land where the inmates are running the prison or trying to please everyone.

K: The problem is that they don’t understand leadership or, more importantly, Servant Leadership. They think you can’t lead and serve at the same time. Yet you can, if you understand that there are two kinds of leadership involved in Servant Leadership: strategic leadership and operational leadership.

Strategic leadership has to do with vision/direction. It’s the leadership part of Servant Leadership. The focus for strategic leadership is the “what” that ensures everyone ...

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