Human-centered methods of user research consist of a combination of many user research methods, and we will focus on qualitative and quantitative methods that you will apply in your human-computer interaction (HCI) design process. We will frame the tangible steps taken while developing software and outline some of the methodologies for building human-centered software solutions.
As HCI designers, we should strive to make great software, which starts with focusing on what our users need and refusing to compromise the user's experience because other options are easier, cheaper, or faster to produce. Understanding your users at a deep level is essential to HCI, and this chapter is a practical guide to ...