CHAPTER 8 Tools for Understanding the Challenge

by Erin Czerwinski and Jim Goodell

The challenges learning engineers address are focused on helping every targeted learner be successful in reaching learning goals. This might include creating things that help learners make progress toward a goal (for example, refer to the section in Chapter 2 on addressing learners’ zones of proximal development and scaffolding) or things that help targeted learners overcome barriers as illustrated in Figure 8.1.

Learning engineering teams are often ...

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