CHAPTER 3
Project Success
Project Success Criteria
When is a project considered to be a success? The answer to that question probably depends on the interests of the stakeholder who makes the judgment. As projects often have several different stakeholders, the overall judgment of success should be based on several criteria. Turner and Müller (2006) presented the following list of success criteria (Table 3-1).
Shenhar et al. (1997) propose an additional criterion—namely, the degree to which the project prepares us for the future. In line with this view, Storm and Savelsbergh (2005) argued that projects are potential sources of new experiential knowledge and that the success of a project should not be judged without taking into account the degree ...
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