Practice 7: Embrace the Art of Innovation

“We say that innovation is a lot like learning—it works best when you do a little bit every day.”—Kerry Hearns-Smith, Vice President of Learning Strategy and Delivery,Xerox (Probst 2015)

What’s in This Chapter

• how innovation enables sustainable learning solutions

• how innovation adds sustainable value to the learning enterprise

• how times of crisis can breed unexpected times of opportunity

• how a sustainable learning organization can help encourage innovation across the organization.


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