Changing Business Process
One of the most exciting possibilities associated with mobile technology is the potential it has to impact business processes. Processes are designed within the parameters of the available technology. When technology drastically changes, new forms are enabled. When that technology is cheap, change is enabled in areas that may have previously seen limited impact of the technology. Businesses are paying significant attention to mobile because these qualities suggest that the technology may have implications for strategic and tactical advantage, or, as demonstrated with the banking app, become competitive necessities.
Several years ago, business process reengineering (BPR) received significant attention in the business ...
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