Chapter 2

A Knowledge Worker Profile

At the time of these writings, spring of 2012, the economy in United States is in a major downturn. Some analyst would say the country is in a recession, while others would disagree. Either way, the slowing economy, which transcends across the American borders into the European Union and beyond, is giving a new blow to knowledge worker-lead KM project teams.

Today’s knowledge workers, and KM professionals for that matter, are required to change their business structure and the way their KM implementations are managed to enable their projects to remain under budget, meet deadlines, and most important, pay off. Focusing on knowledge sharing, Internet-based applications and virtual access to data, knowledge ...

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