Creating a custom homepage

You can probably imagine that instead of the existing homepage, a company might want to have a homepage containing something different. Let's say our company wants to have three clocks with the time for the three locations where they have the most clients; San Francisco, Boston, and London. They also want to keep the search bar, and want a dynamic list of submitted incidents. Let's explore how we might create that for them:

  1. Navigate to Service Portal | Pages, and create a new page by clicking New in the top-left.
  2. Fill in the Title field with Home, and the ID field with home. The ID field is the URL suffix for this page. Once you're finished, right-click the header, and click Save.
  3. Under the Related Links section ...

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