June 2018
Intermediate to advanced
388 pages
9h 1m
English
Overview
"Learning ServiceNow" is a comprehensive guide to mastering administration and development on the Now platform. By working through this book, you will acquire skills to effectively configure and utilize ServiceNow's comprehensive IT service management capabilities, automate workflows, and build powerful applications for improving business efficiency.
What this Book will help me do
- Understand the foundational concepts and architecture of the ServiceNow platform.
- Configure and manage IT service management modules within ServiceNow effectively.
- Build custom workflows and applications using ServiceNow development tools.
- Master debugging and troubleshooting techniques specific to ServiceNow.
- Gain tips and insights from seasoned ServiceNow professionals to accelerate your expertise.
Author(s)
The authors of "Learning ServiceNow" are experienced ServiceNow developers and IT professionals, bringing years of hands-on experience in deploying ServiceNow solutions in production environments. With their expertise in IT service management and software development, the authors provide practical insights and real-world scenarios to help readers grasp complex concepts effectively. Their approachable and methodical teaching style ensures that professionals at all experience levels can benefit from this guide.
Who is it for?
"Learning ServiceNow" is ideal for IT professionals, system administrators, and developers who aim to implement or enhance ServiceNow adoption in their organizations. Whether you're a beginner with no prior exposure to ServiceNow or have already started exploring its capabilities, this book will provide the knowledge and tools to accelerate your progress. Familiarity with general web technologies, like JavaScript, will help, but is not mandatory. If your goal is to become an adept ServiceNow implementer or developer, this book is for you.
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