PROLOGUE

Standing on a Foundation of Continual Change

From the early planning stages for this book, we knew we were thinking differently about learning needs analysis compared with our past experiences. All three of us have held key learning leadership roles in various firms and have experienced firsthand the pressure to respond quickly to business leaders and market demands. We’ve also experienced times when learning was derailed, when it failed to meet learner expectations, or when it didn’t produce the desired business impact. If you’ve ever found yourself in the position of defending why things didn’t quite go the way you’d hoped, it’s likely that some part of the needs analysis was either incomplete or ignored. The resulting business impact ...

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