4

Leadership role in the management ofknowledge structures and culture

Leading edge organizations constantly and consistently learn. It is the task of organizational leaders to install a culture and climate that nurtures and acknowledges knowledge at every level. Notwithstanding the fact that leaders are critically important, they alone are not sufficient to build cultures of sharing and learning. To do this leaders must amplify their energy and direction by using the management layers below them. This requires them to identify, recruit, develop, train, encourage and acknowledge knowledge champions and advocates throughout the company.

Leadership criteria

To build a successful and sustainable culture of knowledge, senior management needs ...

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