Case study references
British Airways
British Airways Fact Book, 1996–2000.
British Airways, http://baintranet.uk.ba.com/
Steven, D. (1988). Strategy and Infrastructure. Knowledge Management White Paper, W0033 1, Version 1.0, December.
BP Amoco
Anon. (2000). Sharing knowledge at BP. The Antidote, http:/www.theantidote.co.uk
Collison, C. (1999). Connecting the new organisation, Knowledge Management Review, 7, March–April, 12–17.
Davis, B. (2000). The need to know. The Shield Magazine, 16–18.
Steven, E. (1977). Unleashing the power of learning: an interview with BP's John Browne. Harvard Business Review, September– October, 147–168.
Celemi
This case is a combination of an interview and an excerpt from Celemi's publicity materials.
Barchan, M. ...
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