CHAPTER THREE
ADMINISTRATIVE ISSUES AND CONCERNS
Why, in a book that has been written primarily for the team of pro-fessionals engaged in the design and delivery of courses—faculty, instructional designers, faculty developers, and instructional technologists—would we devote attention to administrative issues and concerns? Consider the following two scenarios as a means to begin answering this question.
A university is using online courses to deliver its master's-level programs and certificates. Two different course management systems are being used, one significantly easier to use than the other. Students are expressing confusion as to why some courses are offered in one place and others in the other system. To complicate matters, other degree ...
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