Chapter 1
First Things First: What Is Leadership?
Before we get into the “nuts and bolts” of what is involved in transforming an IT organization, we will spend some time defining some key concepts. Specifically, we will focus on the following concepts:
- Defining what I mean by leadership
- Comparing and contrasting leadership and management
- Reviewing common misperceptions regarding leadership
- Examining the critical roles that a transformational leader has to play
