Use Milestones to Track Overall Progress

The first week of October brought cold winds and rain to Dickens—as well as numerous calls and e-mails for project management advice. I knew the next few months leading up to the end of the year would be busy as my calendar was filling up fast.

I had just returned from a set of back-to-back-to-back-to-back meetings when I received a panicked phone call from Jerry asking me if I could spare 20 minutes to swing by the large conference room on the third floor at the end of the day. It required rescheduling a late meeting with Alex, but I told Jerry I could make it.

As I approached the conference room at ...

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