CHAPTER 5

PERSONALITY TRAITS

As you might imagine, I have worked with many challenging people over 30 years. One of the most frustrating things a client will say is: “Well, that’s just my personality.” I tell clients that I am not interested in changing their personality and have no idea how to even do so. Rather, I am interested in helping people understand the adverse impact of their behaviors on others, their relationships, and the probability of having healthy conversations. I want people to take responsibility for their actions and to understand that they get to make choices about how they relate to and treat others. Their souls are not condemned to spend eternity denigrating, humiliating, and yelling at others. Screaming is unacceptable, ...

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