Interlude 4

Legal Information Can Be Clear

Legal information abounds on the Internet: terms of use, privacy policies, accessibility policies, and more. Some web sites are all about legal issues; many provide access to legal documents.

Letting go of the words and writing in plain language are as applicable to legal information as to any other web content. Legal documents are conversations between your site visitors and your organization, just like everything else on your web site.

In the United States, all new information from federal government agencies to the public must be in plain language: Plain Language Act of 2010; Executive Order (for regulations), January 2011. For requirements for plain language in other countries, see Asprey, 2010.

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