Leverage Change

5

START WITH IMPACT, FOLLOW THE ENERGY

Making changes can be hard. Some people don’t understand why change is needed. Others know why it’s needed, but don’t know what to do to make it happen. A third group knows what’s needed to make change happen, but they just don’t want to do it. Aren’t those differences enough of a challenge for one change effort? Now, on top of that, take away any choice about where people are to begin their work … and what to do next. Insist that it has to start at the top and cascade through the organization level by level. There’s another way forward, one that’s powerful and appropriate for any situation you’re facing: ...