
8 Leveraging Lean in Medical Laboratories
LEAN IS NOT A QUICK-FIX SOLUTION; IT TAKES TIME. WE MUST BE PATIENT
WITH THE PROCESS, BUT IMPATIENT WITH THE RESULTS.
9
IT IS CRITICAL TO
GET EVERYONE TRAINED IN LEAN AND INVOLVED IN THE PROJECTS,
WHETHER THEY ARE POINT KAIZEN EVENTS OR LEAN IMPLEMENTATIONS
LEAN AND HOSPITALS
First of all, we can all agree that hospitals are not factories. Factories deal with products while
hospitals deal with people. While our products in factories cannot talk to us, patients do talk to us
before, during, and after they go through our processes.
We have found that organizations and processes within the healthcare environ ...