Chapter 5. Current Issues and Future Directions for 360-Degree Feedback

Despite its long history, the process of using 360-degree feedback for development has not settled into a complacent, accepted practice. Several issues are still debated within the community of HR professionals, providers, researchers, scholars, and others about its use, its place in development, and its effect. Three important issues are the merits of re-administering 360-degree feedback instruments over a period of time, the usefulness of creating norms among participants in a 360-degree feedback process, and what it means to have agreement or disagreement between rater and participant responses.

In addition, there are several trends that may influence the design and use ...

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