CHAPTER 9

Making the Investment Decision

In managing any investment portfolio, appraising the investment, and making the investment decision are key steps. The investment appraisal process must reflect the firm’s strategic goals and the mix of the current information technology portfolio. The executive vice president for corporate banking and data resources at DBS Bank of Singapore reflects on the bank’s approach to information technology investments:

If our approach had been to determine how much we could save, we would not have invested in technology in the way we did. We view technology as strategic investments—to give us a competitive edge. That’s the advantage of having a business manager take charge of IT—we treat IT decisions as business ...

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