Lies About Learning

6

Lies About Consultants and Vendors

Charlene J. Zeiberg

Back in the late 1990s during the Internet boom, I worked for a large financial services company, charged with the firm's venture into the world of e-learning. I had been promoted recently and given the charge to lead the organization into the promised land of learning, where learning is served up to each employee's desktop, providing just what he or she needed, exactly when it was needed. As a seasoned training and learning professional, I was up for this exciting challenge.

After determining the organization's needs, I concluded that delivering learning to thousands of employees' desktops ...