CHAPTER FIFTEEN
HUMANA
Advancing Strategy and Building Culture Through Leadership Development
This chapter outlines the leadership development programs Humana built to advance a new strategic direction and the creation of a networked learning organization that respects its company culture and aligns learning with the business.
Company Background
Humana, headquartered in Louisville, Kentucky, is one of the nation’s largest publicly traded health benefits companies, with over 11 million medical members and twenty-five thousand associates. Throughout its forty-seven-year history, Humana has seized opportunities to reinvent itself to meet changing ...