18. Electronic Mail
It’s hard to remember what the world was like without electronic mail. Everyone from school children to grandmas to the stodgiest of corporations now routinely uses email to communicate with family, co-workers, partners, customers, and even the government. It’s a mad, mad, mad email-enabled world.[1]
Email is popular because the public can easily understand the concept of sending a message whose model closely parallels that of a traditional written letter. And email “just works”; if you know someone’s email address, you type a message addressed to them and press Send. Voilà! Seconds later, the message is delivered ...
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