Listening to Learn; Learning to Listen

Book description

The average employee spends 30-60 percent of his or her day listening, yet listening skills are rarely taught. This Info-line provides aids to understanding, speaking, and listening. Offers guidelines for giving feedback. Makes suggestions about what to include in a listening training session.

Product information

  • Title: Listening to Learn; Learning to Listen
  • Author(s): Diane Kirrane
  • Release date: June 1997
  • Publisher(s): Association for Talent Development
  • ISBN: 758806