MANAGING THE GLO B A L PI P E L INE
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At the outset it is important that we define the global business and recognise its
distinctiveness from an international or a multinational business. A global business
is one that does more than simply export. The global business will typically source
its materials and components in more than one country. Similarly it will often have
multiple assembly or manufacturing locations geographically dispersed. It will subse-
quently market its products worldwide. A classic example is provided by Nike – the
US-based sportswear company. The company outsources virtually 100 per cent of
its shoe production, for example, only retaining in-house manufacturing in the US of
a few key components of its patented Nike Air System. Nike’s basketball shoe, for
example, is designed in the USA but manufactured in South Korea and Indonesia
from over 70 components supplied by companies in Japan, South Korea, Taiwan,
Indonesia and the United States. The finished products are sold around the world.
The trend towards globalisation and offshore sourcing has been growing rap-
idly for several decades. There has been a transformation from a world where
most markets used to be served from local sources to one where there is a grow-
ing worldwide interdependence of suppliers, manufacturers and customers in what
has truly become a ‘global village’.
Early commentators like Levitt
1
saw the growth of global brands and talked in
terms of the growing convergence of customer preferences that would enable
standardised products to be marketed in similar fashion around the world.
However, the reality of global marketing is often different, with quite substantial dif-
ferences in local requirements still very much in evidence. Thus, whilst the brand
may be global, the product may need certain customisation to meet specific coun-
try needs, whether it be left- or right-hand-drive cars or different TV transmission
standards or local tastes. A good example is Nescafé, the instant coffee made by
Nestlé, which has over 200 slightly different formulations to cater for preferences in
taste country by country.
The trend towards globalisation in the supply chain
Over the last 50 years or so the growth in world trade has tended to outstrip growth
in global gross domestic product. In part this trend is driven by expanding demand
in new markets, but the liberalisation of international trade through World Trade
Organization (WTO) accords has also had a significant effect.
Once, companies established factories in overseas countries to manufacture
products to meet local demand. Now, with the reduction of trade barriers and the
development of a global transportation infrastructure, fewer factories can produce
in larger quantities to meet global, rather than local, demand.
Paradoxically, as the barriers to global movement have come down so the
sources of global competition have increased. Newly emerging economies are
building their own industries with global capabilities. At the same time techno-
logical change and production efficiencies mean that most companies in most
industries are capable of producing in greater quantity at less cost. The result of
all of this is that there is now overcapacity in virtually every industry, meaning that
competitive pressure is greater than ever before.
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