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Measuring logistics costs and performance
- Logistics and the bottom line
- Logistics and shareholder value
- Logistics cost analysis
- The concept of total cost analysis
- Understanding the cost-to-serve
- Customer profitability analysis
- Direct product profitability
- Cost drivers and activity based costing
The costs of satisfying customer demand can be significant and yet, surprisingly, they are not always fully understood by organisations. One reason for this is that traditional accounting systems tend to be focused around understanding product costs rather than customer costs. Whilst logistics costs will vary by company and by industry, across the economy as a whole the total cost of logistics as a percentage of gross domestic product is estimated ...
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