10. The Final Word

Let me partly shut up and let John Samuels, one of the smartest and most accomplished of the GE senior team (and that’s saying something, like one of the better hitters on the New York Yankees) relay from his yellow pad in his office some of the things I asked him to ponder before we met for this book.

On Accountability

“If you are running a large public company, your board of directors, which is supposed to be overlooking you, is seldom ‘hands-on.’ You could miss some numbers, lose share, lose competitiveness and continue to ride around in your jet, go to charity events, and you were fine. You had to practically run the company ‘into a ditch’ to get canned. If you run a business at GE and you ‘miss,’ you have a swarm of big ...

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