Lotus LearningSpace R5.01 Deployment Guide

238 Lotus LearningSpace R5.01 Deployment Guide

17.1 Server maintenance plan

To ensure proper LearningSpace maintenance and reliability, you should have a

server maintenance plan. It should include information about the maintenance

and disaster recovery of the LearningSpace server machines. It should include at

least the following information:

1. Reinstallation plan: Written steps, LearningSpace CD, and a list of all other

system software needed (including all system software, option packs,

upgrades, and so on).

2. List of DSN information for relevant databases.

3. List of IP Addresses and/or Domain names for all server machines.

4. Backup plan for the database(s) and content.

5. Disk space growth plan.

Allow approximately 1 MB per user. However, this value depends greatly

upon what database is being used and how much progress and item level

information is tracked per user.

6. Procedure for shutting down the system.

Both technical and administrative (for notifying students).

7. Listing of trusted individuals outside the IT Department that can make server

changes or make requests of IT.

8. Procedure for inspecting the NT Event Log for problems on a per server

basis. LearningSpace Core will write to this log and flag errors that may be

useful in troubleshooting or preempting problems.

9. Procedure for saving NT event logs.

10.Data archival planning.

11.Plan or procedure for logging changes made to the server, including

information about when a server was rebooted and a statement about the

reason for changing the state of any server.

12.Suggested LearningSpace server restart sequence.

13.Definition of the roles and responsibilities of the players involved in the

LearningSpace deployment.