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Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
book

Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence

by Joe Navarro, Toni Sciarra Poynter
February 2010
Intermediate to advanced content levelIntermediate to advanced
256 pages
5h 19m
English
HarperCollins Publishers
Content preview from Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence

1

INFLUENCE AT YOUR FINGERTIPS

YOU’VE ARRANGED meetings with two financial advisors in order to choose one to invest your hard-earned savings. At the first office building, the shrubs lining the entrance need trimming and there are fingerprints on the revolving doors.

At the security desk, a guard pushes the guest book toward you. You know the drill: You sign in, volunteer your ID, wait as the call is made upstairs, and then the guard points you toward the elevators.

Upstairs, the receptionist is handling a busy switchboard. In between calls, you quickly state your name and business. She gestures you to a chair, where you choose a magazine from the collection on the coffee table.

You wait ten minutes and are just about to ask the receptionist ...

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Publisher Resources

ISBN: 9780061969867Purchase book