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Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
book

Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence

by Joe Navarro, Toni Sciarra Poynter
February 2010
Intermediate to advanced content levelIntermediate to advanced
256 pages
5h 19m
English
HarperCollins Publishers
Content preview from Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence

4

THE POWER OF YOUR BEHAVIOR

THE CROWD had been gathering outside the courthouse all day, an ominous human wave surging around the building. Now they numbered in the thousands. As their numbers had increased, so had their rage and boldness: chanting, screaming, and invectives filled the air. It was 1985, and Puerto Rican nationalists were protesting outside the federal courthouse in San Juan. A few dozen of us remained inside the building. The protest had been going on for hours, and people in the courthouse—including some nervous FBI agents—were becoming concerned. Many young agents had never been exposed to an unruly mob of this size. It was a very hostile scene that could, at any moment, turn violent.

Suddenly Richard Held, our special ...

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Publisher Resources

ISBN: 9780061969867Purchase book