CHAPTER NINE

Information

SHARE IT

Ponder this: Information—do you have it? Hoard it?

In the information age, powerful new businesses exist solely to lead you to the information you want. That reality has changed people’s attitudes toward having, sharing, or hoarding information.

The Web will change relationships with employees. We will never again have discussions where knowledge is hidden in somebody’s pocket. You will have to lead with ideas, not by controlling information.

—Jack Welch, former CEO, General Electric

Jack Welch’s prediction has come true.

What if you don’t share information?

First: It’s hard for you to do your best without good information. The same is true for your employees.

Second: You will lose your talent—maybe not ...

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