CHAPTER FOURTEEN

Numbers

RUN THEM

Ponder this: What is the real cost of talent loss?

Who is your talent? They are your high-fliers, high-potentials, and stars. They’re also your solid citizens—the ones who show up every day to do great work. They are men and women, young and old. They look, speak, create, and think differently from you. And you need them on your team. Calculate the cost of losing any or all of them, and then consider how you’ll keep them—for at least a little while longer.

Imagine that you arrive at work one morning to evidence of a burglary. A brand-new computer has disappeared from an employee’s desk. You call the building security office and the police. Then you launch your own investigation. You are determined to find ...

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