Ponder this: How wide is your knowing-doing gap?

Zenith: the point at which something is the most powerful or successful

We were stuck on Z. Then a client said she was going to a zenith meeting in her company. We said, “What is that?” When she answered, we knew we wanted this chapter to describe how you could reach a zenith:

It’s when an organization regularly brings three or four teams of people together for one purpose: to discuss how, as individual leaders and as an organization, they can continually improve and stretch and grow. They ask each other, “How might we do better?” “Could we reach higher?” “Where’s the peak?” And they ask these questions about all aspects of the business—including the people ...

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