Chapter 18REWARD Provide Recognition

It wasn’t about the money, really. Oh, sure, a bonus would have been nice when I brought that new client in or when I finished those specs ahead of schedule. But a “thank you—I noticed” would really have been appreciated.

—A.J.

So this is the chapter about money, right? If not, where is that chapter? Isn’t money a major motivator and a key reason people stay in their jobs?

Our competitors all pay 10 to 20 percent more for identical work. They come after us year after year, trying to steal us away from our organization. A few of us have been enticed away. While I would definitely appreciate a raise, I would not leave just to get one. The reason is that I feel rewarded in many other, less tangible ways. I’m ...

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