Chapter 22VALUES Define and Align

I don’t think my manager really understood what I value most. I felt like I had to leave my real self at home.

—A.J.

The risk of losing employees because of conflicts over values is far greater than the risk of losing them because of compensation. Values define what we consider to be important. They are the standards by which we measure our bottom-line needs. The more your employees’ work incorporates their values, the more they will find that work meaningful, purposeful, and important. And, of course, it follows that the more this is the case, the longer they will stay.

How do your employees’ values align with the organizational values? Do you know? Organizations have vision statements, mission statements, and ...

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