Love 'Em or Lose 'Em, 5th Edition

TWOBuckIT STOPS HERE

Ponder this: Who’s really in charge of engagingand retaining your best people?

This sign was on President Truman’s White House office desk, and Truman popularized the now-familiar phrase. Every culture has its way of saying do not pass the buck. In Chinese it goes like this, , and it translates to “No shirking of responsibility.”

When we ask supervisors and managers how to keep good people, many immediately respond, “With money.” Research suggests that a majority of managers truly believe it’s largely about the money. These ...