SEVENTEENQuestionRECONSIDER THE RULES

Ponder this: Which would you rather keep—the rules or the people?

If innovation is so important, why is it so hard to support? Why is it so easy to say no before saying yes? Why is it easier to see if there is a precedent for what an employee wants to do?

When your employees come to you with new ideas, concepts, or rule breakers, they want to hear “You’ve got a point” or “Let’s give it a try” or “Maybe that will work.” They want you to (at least occasionally) go to bat for them—to truly advocate for the change they want.

They want you to recognize their good ideas and innovative solutions, and they want you to support their questioning. You will increase the odds of engaging and keeping talented employees ...

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