Chapter 5. Giving Is Getting

Operation HOPE is a love story," says my friend Bill Walbrecher, president and chief operating officer of Operation HOPE. He was talking about my strategic operating plan for Operation HOPE in late 2008, but he just as easily could have been describing the philosophy of our entire organization. Walbrecher is a hard-nosed former CEO of a Fortune 500 bank, so when he uses a word like love in a sentence, you've got to believe that something important is going on.

As I described in the previous chapter, by late 2008 Operation HOPE was facing a major revenue crunch as a direct result of the global economic crisis. HOPE partners were under severe financial pressure, and many times we felt it almost instantly, as partners ...

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