In This Chapter
Avoiding the blame (righteously)
Putting basic troubleshooting precepts to work
Using Mark’s Troubleshooting Tree
I wish you weren’t reading this chapter.
Because you are, I can only surmise that you’re having trouble with your MacBook, and that it needs fixing. (The other possibility — that you just like reading about solving computer problems — is more attractive but much more problematic.)
Consider this chapter a crash course in the logical puzzle that is computer troubleshooting: the art of finding out What Needs Fixing. I tell you what to do when you just plain can’t solve the problem yourself.
Oh, and you’re going to encounter a lot of Tips and Mark’s Maxims in this chapter. I learned all of them the hard way, so I recommend committing them to memory.
Anyone can troubleshoot. Believe it, and put these common troubleshooting myths to rest: