October 2022
Intermediate to advanced
448 pages
11h 3m
English
Deciphering the emotional tone behind a sequence of words finds extensive utility in analyzing survey responses, customer feedback, or product reviews. In particular, the advent of social networks offered new possibilities for people to instantly express their opinions on various issues. Therefore, it is not surprising that many shareholders—such as companies, academia, or government—aim to exploit public opinion on various topics and acquire valuable insight.
This chapter focuses on another typical problem in natural language processing (NLP): the extraction of sentiment from a piece of text. For this reason, we incorporate an open source dataset with customer reviews from the Amazon online store. ...
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