Maintaining and Evolving Successful Commercial Web Sites

2

Procedures for Managing Site Updates

In the preceding pages, I provided some basic tools that you can use to report and review progress as well as manage risks and issues. These tools represent good project management practice, and they are as applicable during the launch as they are in the subsequent maintenance and evolution phases of a Web site. But what about the specifics of managing updates, changes, amendments, and additions? There can be a lot of pain and frustration involved in managing these when there are no accepted processes in place. Rather than swimming against a constant tide of requests, you want a system that runs smoothly and efficiently.

This part of the book focuses on creating processes and using approaches and tools ...