16 Little changes, little celebrations

Change is a continuous process, which can last months or even years, so it’s important to celebrate progress along the way to keep momentum yourself and with your team.

The longest change process I ever undertook was in 2005 and lasted nearly three years. Ironically, it was called the ‘BIG Project’.

BIG was big

BIG was the Business Information Group, a team dedicated to transforming the way the organisation worked and to driving huge efficiencies and cost savings across a business which had traditionally under-invested in technology. It was an organisation of around 4,000 people across the UK who served some of the world’s top clients with business advice.

I was part of the BIG team. There were only ...

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